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Error messages when you try to uninstall Microsoft Office – Office | Microsoft Docs

If you have installed a trial or full version of Microsoft Office , the company’s latest installment of the suite, on your PC and want to uninstall it again, for instance because it is causing issues on the PC, you do not want to use it anymore, or simply because you want to install it again at a later time, then you can usually use the uninstall a program control panel applet to do so.
Press the Windows key, enter uninstall, select uninstall a program from the results listing and browse to the Microsoft Office or Office listing. Right-click the program and select uninstall from the context menu. This works most of the time and all is good when it does. The uninstallation may take some time and you may be required to restart your PC afterwards, but there won’t be any complications that prevent the removal.
Sometimes, you may get an error message, or Office may not even be listed in the Control Panel applet. Uninstalling will remove all the files and data of this Office product and you will no longer be able to use the related product.
We’ve noticed you have other Office products that will remain intalled after you install this product. We recommend you Repair these products from the Programs and Features item in your Control Panel once you’re done uninstalling. If the uninstallation fails, you will get to the following screen which tells you to try the uninstallation again. We’re sorry.
Office couldn’t be uninstalled. Please try uninstalling Office again. You can go online to find more help. We’re sorry, but we ran into an error donwloading and installing your Office programs. Please check your network connection, ensure you have enough disk space, and restart your computer. Your installation will continue automatically.
If your installation does not complete, or you see any more errors use the Repair option from the Programs and Features item in your Control Panel to repair your installation. The link leads to a Fix It that tries to resolve the issue. It walks you through the removal process and should be successful if the regular uninstaller can’t uninstall Office or Office from the PC. The process may take several minutes to complete and should not be interrupted.
Note that you are asked to restart your computer at the end of the process. You can click on cancel on that page to reboot at a later point in time. If you prefer full control over the process, you can try and remove Office manually from the PC.
There are two ways to uninstall Office manually. Office Standard or Office Professional Plus Probably because it takes a lot longer to complete.
Actually there is a fix-it for this problem, but it would not work at all for me. I ran into this problem trying to install the Project Pro demo.
The solution i found was much simpler. Then simply right click and uninstall. Wow, do YOU get a gold star. I have searched for days because Office completely stopped working. I could not open any of its programs.
I uninstalled everything but still had lingering bits of junk everywhere and it made the task of installing the program impossible. I am currently performing the install and I have not been this happy in a long time. You saved me from what was sure to be days or weeks of hair pulling and frustration. Sincerely, thank you. What about users who want to leave Office and not lose the files they created or the improvements made on pre-exiting files using Office ?
I have a client who is not willing to trust the cloud. Save my name, email, and website in this browser for the next time I comment. Please click on the following link to open the newsletter signup page: Ghacks Newsletter Sign up. Ghacks is a technology news blog that was founded in by Martin Brinkmann. It has since then become one of the most popular tech news sites on the Internet with five authors and regular contributions from freelance writers.
Search for:. Microsoft Office for Windows and Mac will be released later this year. LibreOffice 7. How to sum numbers in LibreOffice Calc automatically. Limit Office Telemetry with this undocumented setting. Comments Zex said on January 4, at pm. Martin Brinkmann said on January 4, at pm. Zex said on January 4, at pm. Coyote said on January 4, at pm. Lyon said on January 4, at pm. One is able to use IOBit Uninstaller freeware to remove pretty much all trace of the program.
Brett Chandler said on April 26, at am. These instructions fixed it! Thanks so much! James said on November 8, at am. Method 1 manual install worked! Paz said on January 7, at pm. Method 1 manual install working great! LaRock said on August 1, at am. Method 2 worked. Thank you! Mike said on August 31, at am. John said on September 15, at pm. Sean said on December 22, at pm. Method 1 worked for me. Had to use LogMeIn to connect remotely, but once I had that setup everything else went smoothly.
Thanks for sharing. Anonymous said on January 20, at pm. Leave a Reply Cancel reply Comment Check the box to consent to your data being stored in line with the guidelines set out in our privacy policy We love comments and welcome thoughtful and civilized discussion. Rudeness and personal attacks will not be tolerated. Please stay on-topic. Please note that your comment may not appear immediately after you post it. Spread the Word. Published in: February 19, am Updated in: February 19, am.
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unable to uninstall office – Microsoft Community
Was this reply helpful? Yes No. Sorry this didn’t help. Thanks for your feedback. I hope this fixes the issue. Let us try installing other programs or Windows updates on the computer. This would help us to know better if the issue is within Office installation or with the Operating System.
You may also run the fix it from the following article to remove all traces of the Office on the system. Note: Ensure to save the Fix it file on the desktop and then run the file. Once the Fix it completes, then you may install Office and verify the results. Will this wipe out any word or excel documents I have on my computer I am jumping to Hello Ammar ,. Let us manually remove from the computer and then try installing it.
Important : This article contains information about how to modify the registry. Make sure that you back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs.
For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base: How to back up and restore the registry in Windows. You may also restart the computer in Windows Clean Boot and then try installing Office there. Refer to the link below to know on how to start the computer in clean boot:. Note: Ensure to restart the computer to normal mode Step 3 in the above link once the troubleshooting is complete.
As for issues with installing Windows update, you may post your query in the Windows Community for better results:. Uninstalling the previous versions of Office on the computer will not harm or remove the data from the system.
You would still be able to access the files using Office However it would be better to take a backup of the data before making any changes to the system. I hope the above information helps. Choose where you want to search below Search Search the Community. Search the community and support articles Install, upgrade and activate Microsoft and Office Search Community member.
Out of nowhere I realized today that MS Word’s icon was flipped to the “shortcut” icon and does not work anymore. I tried opening Excel to see if it works but it opens up windows installer and shows the “preparing to install” window with the cancel button, it stays there for a while and then an error message pops up saying the below:. This can occur if the Windows Installer is not correctly installed. Contact your support personnel for assistance. No uninstallation process comes up for me to uninstall.
I just can’t find a way for me to solve this problem. I cannot restore back since I do not have a restore point back to where it was working. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Details required :. Cancel Submit. Restart you computer and do not un install the whole program just repair it from control panel.
How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. Girish M. Thank you. In reply to shyamsinghbisht’s post on January 29, I did as you said but there is no button for “repair”, only change and uninstall. When I click on change, nothing shows up. That is the issue, nothing pops up for me, no options at all.
In reply to Girish M’s post on January 29, In reply to AmmarAlbakali’s post on January 29, Hi Ammar, Thank you for replying. In reply to Girish M’s post on January 30, I forgot to mention that whenever i switch on my computer,the Windows Installer pops up saying it is installing something, and then just disappears after a while. I also went to Windows update and I have two updates that always give me an error every time i try to update them “Error Code “. I tried clicking uninstall and it gives me this error:.
In reply to AmmarAlbakali’s post on January 31, Hello Ammar , Let us manually remove from the computer and then try installing it. I am jumping to Hello, Uninstalling the previous versions of Office on the computer will not harm or remove the data from the system.
This site in other languages x.
Uninstall Office automatically
I did as you said but there is no button for “repair”, only change and uninstall. When I click on change, nothing shows up. That is the issue, nothing pops up for me, no options at all. In reply to Girish M’s post on January 29, In reply to AmmarAlbakali’s post on January 29, Hi Ammar, Thank you for replying. In reply to Girish M’s post on January 30, I forgot to mention that whenever i switch on my computer,the Windows Installer pops up saying it is installing something, and then just disappears after a while.
I also went to Windows update and I have two updates that always give me an error every time i try to update them “Error Code “. I tried clicking uninstall and it gives me this error:. In reply to AmmarAlbakali’s post on January 31, Hello Ammar , Let us manually remove from the computer and then try installing it. Such malware get into the computer with the help of Trojans and spyware. Other computer malware like adware programs or potentially unwanted programs are also very difficult to remove.
They usually get installed on your system by bundling with freeware software like video recording, games or PDF convertors. They can easily bypass the detection of the antivirus programs on your system.
If you cannot remove Microsoft Office Professional Plus – en-us like other programs, then it’s worth checking whether it’s a malware or not. Click and download this malware detect tool for a free scan.
When the file required to uninstall Microsoft Office Professional Plus – en-us is corrupted or missing, it will not be able to uninstall the program. In such circumstance, reinstalling Microsoft Office Professional Plus – en-us may do the trick. Details required :. Cancel Submit. Rohn MVP. Your original message appears to be due to broken Windows File Associations.
Doing an Office repair would have fixed them. If you can, here are some other ways of fixing file associations File will not open on double click – File Association. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. In reply to Rohn’s post on July 11, The product I am referring to is ” Microsoft Office Professional Plus ” which was purchased using the home use program. I do not have windows 7 installed but this machine is windows 8 machine.
I have tired. When I use any of the microsoft product like word excel or power point I get the error message that the program can not start because dll file is missing from your computer.
Try reinstalling the program to fix this problem. I can not see the programs like word, excel or power point in the control panel-all control panel items- programs and features. I have tried uninstalling the Microsoft office professional using the same control panel program and feature menu path but this is not happening.
I have also tried reinstalling the Microsoft professional from my account and using Install options but this also does not seem to work. The whole instructions given above by you do not seem to be valid for me to reinstall the product on my windows 8 machine. Please wait for this task to complete and try again. If restarting Windows doesn’t help, use the automated troubleshooter or follow the manual uninstall steps in this article: Uninstall Microsoft Office or Microsoft suites.
This error can occur when another program has control of certain files Microsoft Office needs to access and doesn’t release them. Microsoft Store installations have a Version and Build number, and include the phrase Microsoft Store. If you have this installation type, select the Microsoft Store tab.
Tip: If you installed the Office apps as part of a suite, such as Office Home and Student or Microsoft , search for the suite name. For stand-alone apps search by the app name, such as Project or Visio. In most cases you can’t uninstall an individual app if it’s included in your Office suite. The only way to uninstall an individual app is if you purchased it as a stand-alone app. In the search box on the task bar, type control panel , then select Control Panel.
Right-click the Start button lower-left corner , and choose Control Panel. Select Programs and Features , then right-click your Office product, and choose Uninstall. Right-click the Office application you want to remove, and then click Uninstall. Select the Microsoft Store tab above and follow those uninstall steps instead. Follow the steps to open the download according to your browser, and when you’re prompted in the Application Install window, select Install , and then I agree for the Microsoft Services Agreement.
Tip: The tool may take a few minutes to download and install. After completing the installation, the Uninstall Office products window will open. From the Uninstall Office products window, select the version of Office you want to uninstall, and then select Next.